delivery terms & conditions:

Prices - All prices are shown in British Pounds Sterling including 20% VAT. Prices are subject to change without notice.

Payments - Online payment can be made using Solo, Switch, MasterCard, UK Maestro and Visa credit/debit cards via a secure, encrypted payment system.

Cancellations - Orders may be changed or cancelled at any time during the online ordering processes up to the point when payment is made.

Delivery charges - Delivery charges depending on weight will be shown in the shopping cart once all items have been added and the delivery address confirmed.

These Carriage charges apply to zones A and B as defined by our Courier as follows
Zone A all postcodes in England and Wales
Zone B as follows DD,DG,EH,FK,G,KA,(Except KA27 and KA28) KY,ML,TD,AB1,TO,AB16,AB21 TO AB25, AB30,AB39,PA1 TO PA19,PH1 TO PH3

PLEASE PHONE FOR QUOTATION FOR ZONES C, D, E,
Which is AB31-AB38 AB40-AB56, IV1-IV28 IV30-32 IV36-IV40 IV52-IV54 IV63
KW1-KW14, PA21-PA38, PH4-PH41 PH49-PH50, Northern Ireland (BT)
HS, IV41-IV49 IV51-IV55 & 56, KA 27-28
KW15-17, PA20, PA41-PA49 PA60-PA78, PH42-PH44, ZE, Isle of man, Channel Islands.

Delivery Times - We aim to deliver goods within 2 working days from date of order. However, we cannot be held liable for any delays due to circumstances beyond our control. Our couriers deliver between 8am – 5pm Monday to Friday.

Delivery Terms - Goods are despatched via courier service or an independent haulier and usually a signature is required upon delivery. However, goods can be left as instructed at time of order at the owner’s risk. Goods left will be the buyer’s responsibility.

Claims - Shortages or breakages apparent at the time of delivery must be digitally photographed and reported to the office within 3 working days upon receipt of goods.

Returns - Where goods have been supplied in accordance with the purchase order, but the customer finds the products to be unsuitable, the customer must contact The Bottle Company (South) Ltd within 7 days of receipt to agree a return. Once agreement has been made, the customer may return the item(s) in the original packaging at their own expense. Upon receipt of the goods if they are in original condition a refund or exchange will be processed. Goods returned without prior agreement are liable for non-acceptance and will be held at the customer's risk. This does not affect your statutory rights as a consumer.

Availability - All items on the website are sold subject to availability.

Description - We do our utmost to ensure the product information, pictures and prices are correct but we do not accept liability for inaccuracies, errors or omissions.

Website Disclaimer

The information contained in this website is for general information purposes only. The information is provided by The Bottle Company (South) Ltd with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the website. This does not affect your normal statutory rights.

Every effort is made to keep the website up and running smoothly. However, The Bottle Company (South) Ltd takes no responsibility for, and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.